Consultative Selling Using A Partnership Approach
Our approach to selling ensures that delegates focus on the needs of the customer. We enable staff to build a partnership using a consultative approach. Your sales people will learn how to establish trust, ensure your product or service meets with customers' needs and provide a foundation for continuing profitable business.
We outline the correct use of questions to establish the exact needs of the customer and show how to gain commitment at the right time.
Delegates will learn how to discuss objections in a proactive manner. This will enable your sales force to maintain high margins and build a long-term business relationship with their customers.
The relevant film on this topic is shown and an in depth analysis takes place to emphasise the difference between manipulative sales techniques and the consultative or partnership approach.
To complete the learning cycle we video delegates in a role relative to their day to day customer situations and ensures they leave with a firm foundation on which to build.
Student Profile: - Experienced sales executives who wish to develop their skills using a consultative approach in high order value sales.
Course duration: - by arrangement